• suzytheexplorer

My Brilliant Stay At The Mitsis Family Village‌

Loved this place so much, I would highly recommend it to anyone as there was only 3 things we weren’t 100% on but there was plus sides to them as well.


The first being that the hotel is on a steep hill that we found difficult to get up, a few times we even ended up in little groups with people all just to get up the hill like a team haha. The hotel do run little golf carts up and down to the beach and other hotels so if you aren’t very fit, you just need to ask a member of staff to run you up the hill.


Our room was amazing but it was up another hill, the staff on golf carts helped out with that when we weren’t feeling brave enough to walk up haha.The last one was that the swimming pool is filled with filtered sea water so it can sting if it gets in your eyes, it can really sting and unless you want to be covered in little salt crystals when you dry out, you need to have a shower as soon as you get out the pool. On the plus side, it does help you get a tan quicker. It’s sea water for the kids pool as well.


This hotel is just 1 out of 4 in the Mitsis complex. The first hotel is Blue Domes Resort and Spa, Norida Beach, Summer Palace and then Family Village. This hotel is at the top of the hill looking down over the other hotels.


The room was just wow, it was huge, I’m pretty sure that you could put another 4 double beds in the room and we’d still have room to move around. The bed was 2 single mattresses on a bed that was made completely out of concrete. The bedside tables and headboard were also built into the bed. There was a huge wardrobe with loads and loads of room in it and a safe. There was a single sofa bed that was quite comfy to sit on, we didn’t sleep on it at any point. There was a little table next to it that had a small TV on it. There was a desk with a phone to reception in the corner. The bed bit about the room was that we had our own bar and kitchen! I loved it, it was just a shame that we were on an all-inclusive holiday or we would of had a few bottles in the bar haha.


One thing about the room you have to be careful about is ants. Do not leave any food out whatsoever, wrap it up and put it in the fridge. I took some sandwiches back to the room from the bar one night and fell asleep watching TV. I woke up in the night so a slight rustling noise, when I turned on the light, there was a line of ants coming from the front door, round by the wardrobe and up the side of the bed to the bedside table taking bits of my sandwiches away. It was amazing watching them but annoying, we thought about throwing the sandwiches in the bun but thought that the ants would just go in the bin so I put the sandwiches outside our front door and all the ants went back outside. We made sure to put food away after that.


The bathroom was a good size with a bath/shower, sink, toilet, hair dryer and a huge mirror.

There is a window in the bathroom but it is about head height in the shower so if you open the window while you are in the shower, make sure you remember and don’t smack your head on it when you turn round….like I did haha.


It was the personal touches that really made this such a great hotel. We were checking in late, we didn’t get into our rooms until nearly 11pm and when we did there was a plate of sandwiches, some apples, 2 bottles of water and 2 bottles of lemonade. I thought that was really nice of them as the kitchen was closed when we arrived. The bar only does beer in half pint glasses and my husband was finding it annoying that he had to get 2 drinks for himself each time so he asked the barman if there was an bigger glasses. There wasn’t anyone else at the bar so he said to hold on and went out the back of the bar. He came back a few minutes later with a hard plastic pint glass and said my husband could keep it. The few times that we attempted to climb the hill back to the hotel ourselves didn’t always go to well as it’s so steep, lucky enough, a member of staff came past us in a golf cart and stopped to give us a lift the rest of the way. A few times while we were eating in the restaurant, I’d finish my drink and one waiter would ask if he could get me another drink. Our towels were folded into fans on the bed every day when the maids had been in which was really pretty. You can not fault the staff here at all, every single 1 of them was really nice, chatty and a pro in their job.

They have free wi-fi that only really works in the reception area, you get 2 hours sessions but you can just log back in once your session is over and it’s still free. You can pay for the better wi-fi which is faster and works around the pool as well but that can get pricy.

The restaurant was great, if you get a table near 1 of the windows facing the pool at dinner time, you got a beautiful sunset while you eat. There lots of room and lots of tables, I never felt like everyone was crammed in.


Meals times are:-

07:00 – 09:00 Breakfast

12:30 – 13:15 and 14:00 – 14:30 Lunch

18:30 – 19:30 and 20:45 – 21:30 Dinner

There are snacks in the bar in the afternoon which are sandwiches, little cakes, etc from 10:00 to 18:00.


The food was great, every meal we had something different but there was always plenty of salad, fruit, cold meats and bread. My husband and I really liked the omelettes at breakfast as you could ask them to make them fresh for you how you like it. We had meat balls one night and they were amazing, the sauce they used was so delicious. A tip for the English, don’t have the baked beans as you will be disappointed haha, they aren’t Heinz. They look like kidney beans in a tomato sauce.


There is a kids club and a little play ground right next to the pool. There was only a few kids in our hotel so only saw it being used a few times but the kids looked like they were having fun.


There is entertainment in the evening at the Theatre which is down the hill from the hotel and starts at 9pm each night. This is used by all the Mitsis hotels instead of Blue Dome so there is usually a lot of people there in the evening. It’s the kids club for an hour or so where they dance around and sing on the stage and then the entertainment staff put on shows, discos and themed nights. There is a bar up the back of the theatre on a platform, I would suggest getting there with the kids show to get a seat up b the bar, it’s the best view as you can see the whole stage. It does get really busy at the bar once the adults turn up so get a few drinks when every you go up to save yourself some queuing time. The best show we saw was when the entertainment staff put on a show showing off their talents, some danced, a few sung, some acted, 1 even used neon lights to do a dance, it was really good.

There is a little water park that is used by all the hotels. The water is proper swimming pool water and not sea water. It is a small pool so it gets packed quickly and the sun loungers get taken super quick. There is a bar which is open all day but don’t serve snacks. There are also toilets behind the bar so you don’t have to worry about going back to the hotel if you need to use the toilet.


There is 2 slides but be careful going on the red slide as there is a sharp dip towards the end and I saw a few adults hit the back of their head on the slide. I myself hit my head because my I came round the last corner very fast, then my legs came up making me go backwards on the dip and hit my head.


There is a bus stop where you can get a bus into Kardamena for 1,80 euros each way or to Kos Town for 3,50 euros, make sure you always have the right money. You can get a timetable from reception.


There is a beach that is a 5 minute walk way or you can get one of the little golf carts down to it. The beach is still part of the resort so the bars and pizza hut are still included in the all-inclusive plan. The sun lounger area for this hotel has green parasols. You don’t have to pay anything for the sun loungers. The beach is manmade so it isn’t sand, it’s lots of tiny stones so it can be hard to walk on and when you go into the sea, you sink but it is still nice. There is 2 bars, one that has a glass front and one that is a little hut which also does hotdogs. If you want pizza from the pizza hut, you need to be quick because they can only cook a few pizzas at a time in the stone oven and everyone just jumps in when one is cooked.


My husband and I stayed here for a week in October towards the end of the season so there wasn’t loads of people there. In fact, when I saw that a lot of people left on the first Thursday we were there, I went to reception and asked if it was possible to be moved down the hill towards the main building. The lady on reception said she would see what she could do and to find her the next day, which I did and was told that because there wasn’t many people left in the hotel or expected to arrive, we were being up-graded to the next hotel, The Summer Palace the next day. I was a little sad as we had been having such a great time but was excited as we were getting an up-grade.


If you are going out the next day, you can request a packed lunch to be made up for you. Just go to reception the day before and they will put you on a list and the next morning, your lunches will be waiting for you. We had bottles of water, apples, bits of cake and sandwiches. I thought it was great as we didn’t have to worry about getting something eat when out for the day.


The bar doesn’t have a lot a of choice of beer but they did was soft drinks and a cocktail menu. There is a strawberry slushy machine in the bar as well which is lovely, especially on really hot days. I was asking for a bit of vodka in a glass and then filling it up with strawberry slushy, it’s delicious!



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